Book: Do Open

by driftroom

£8.99

Build community. Build your brand. Build long-term growth. Discover why the humble newsletter is pure and utter gold. How do you grow your business when you don't have a marketing budget? How do you stand out in a busy world? And what if the answer is right in front of you? 'For me, the newsletter is the most important tool I have in building a global denim brand. Second only to the sewing machine.' So writes entrepreneur David Hieatt who has based his entire marketing strategy around a simple email newsletter. And it's worked. His company has grown into a creative global jeans business with a fiercely loyal community. Now, David shares his insight, strategy and methodology so you can do the same. In Do Open you will discover: Why giving is your secret to success, How to get people's attention when time is your biggest competitor, Why creating beats sharing How a small team can win. Dimensions: H 18cm x L12.3cm x W1.5cm.

SHIPPING

Free shipping?

We do indeed, any orders over £49.95 are on us!

Mainland UK

We offer a standard shipping service which will take 3-5 working days ( £4.95 )and anexpress shipping service which will take 1-3 days (£6.95 )UK Isles and Highlands from £9.95 ( standard service from 3 -7 days , depends on size andweight )

Europe and Rest of the World

Rest of World from £12.95 (Standard service from 5-9 days , depends on size and weight )The majority of our orders are handled by Hermes couriers.

RETURNS

How do we return online items?

Please contact us within 30 days of the item being delivered to you. The delivery charge onthe original order is non refundable and we do not offer a free post service on returneditems. We advise you to send any parcels insured registered delivery and to keep the receiptas we cannot take responsibility for returned goods that are lost or damaged in transit. Ourreturn address can be found at the bottom of our homepage.

How do we return items brought from Driftroom?

You have 30 days to bring back any damaged or faulty item along with a proof of purchase.You will be eligible to a full refund or a store credit for the same amount.If you have brought a product and are not happy with it, but it is NOT damaged nor faultyyou are then entitled to a store credit for the same amount.Please note you will have 6 months to spend once you receive your store credit.

How soon will I get my refund?

Once your return is received and inspected, we will send you an email to notify you that wehave received your returned item. We will also notify you of the approval or rejection ofyour refund.If you are approved, then your refund will be processed, and a credit will automatically beapplied original method of payment, within 10 working days.

Who can I  e-mail if I need to return an item?

You can reach us via e-mail at hello@driftroom.co.uk 

Help

If you have any queries or need to speak to a member of Driftroom customer service, here are two ways you can reach us;

Instore Contact Customer Services: 

Driftroom, L5 Linkstreet, 

Bullring Shopping centre,

Birmingham, West Midlands

B5 4BS

Online Customer Service

E-mail us on: hello@driftroom.co.uk

Instore Click and Collect?

Yes, we do! Simply choose this option at the checkout and we will email you within 24 hours
to inform you that your order is ready to collect.

Free delivery for UK Mainland orders

Trackable free delivery on all UK Mainland orders over £49.95

30 days return policy

You are then entitled to store credit for any item that is damaged, faulty or you simply change your mind.